Welcome to The Snow People - The new sister company to Snow Business

The Small Print

1. INFORMATION ABOUT US 

This site is operated by and the goods you purchase will be supplied by Snow Business ("we"). We are registered in Cardiff, Wales under company number 03188135 and with our registered office at SNOW BUSINESS INTERNATIONAL LTD, THE SNOW MILL,BRIDGE ROAD, EBLEY, STROUD, GLOUCESTERSHIRE GL5 4TR. 

Our main trading address is as above

Our VAT number is GB618344930.

You can contact us by e-mail at supermarket@snowbusiness.com or by telephone on 01453 840 088 or write to us at our registered address above.

2. YOUR PERSONAL INFORMATION 

We will use your personal information in accordance with our Privacy Policy

3. ORDERING 

You may place an order to purchase goods advertised for sale on this site by following the onscreen prompts after clicking on the item you wish to purchase. You will have an opportunity to check and correct any input errors in your order up until the point at which you place your order by clicking the "Pay with card" button on the checkout page. If you submit an order for goods via this site by clicking the Pay with card ' button, your order is an offer to us to buy the goods you have ordered on this site. 

We will acknowledge receipt of your order by sending you an automatically generated e-mail accepting your order. With this e-mail the contract will be concluded. 

4. PRICE AND DELIVERY COSTS 

Information displayed on this site relating to pricing is subject to change by us without notice, but those on the site at the time of any order placed will be the prices applicable to that order. 

Occasionally, an error may occur and goods may be incorrectly priced in which circumstances we will not be obliged to supply the goods at the incorrect price or at all. We will (at our discretion) either cancel your order and refund the price you have paid or use reasonable endeavours to contact you and ask you whether you wish to continue with the order at the correct price. If we are unable to contact you or you do not wish to continue with the order at the correct price, we will cancel your order and refund the price you have paid. However, where the correct price of the goods is less than our stated price, we may (at our discretion) continue with your order and charge the lower amount on dispatch. 

Unless stated otherwise, all prices include VAT (where applicable) but exclude delivery costs. They will be notified to you separately before you submit your order and will be confirmed to you by e-mail. 

5. AVAILABILITY AND DELIVERY 

Please also see the additional Delivery and Returns page

Information displayed on this site relating to availability is subject to change by us without notice. We cannot guarantee permanent or continuous availability of all products on this site. All orders are subject to availability at all times. We deliver within the United Kingdom only. We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order on this site. Delivery will be made according to the information on the product pages after your order is accepted. We will use reasonable endeavours to deliver the goods on any specified date we agree, or if no date is specified, within 30 days after the day on which we accept your order. In the case of unforeseen circumstances beyond our reasonable control (for example, adverse weather conditions, unpredictable delays caused by traffic congestion, road works, diversions or mechanical breakdowns, in each case to the extent beyond our reasonable control) we may not be able to deliver the goods within these timescales and we will not be liable for any delay or failure to deliver the goods if the delay or failure is wholly or partly caused by such circumstances. In the event that a delivery does not take place, we and you will agree an alternative delivery date. We are also not responsible for any delay in delivery caused by the unavailability of someone to take delivery of the products. It is your responsibility to contact the post office or courier company as applicable to arrange the collection or delivery of products that could not be delivered because you were unavailable.

6. PAYMENT 

We must receive payment in advance before your order can be processed and the goods can be dispatched, unless we have agreed otherwise in advance in writing. Payment for goods can be made by one of the following payment methods [choose appropriate or extend accordingly:

  • Credit or Debit Card: You will be charged following the submission of your order.
  • PayPal
  • Amazon: You can pay for goods by selecting the 'Pay with Amazon' button on the checkout page. This enables you to pay with an Amazon account but, the goods are sold & delivered by The Snow People.

7. RIGHT TO CANCEL

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good. 

To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail) to:

The Snow People, The Snow Mill, Bridge Road, Ebley, Stroud, Glos. GL5 4TR

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