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Privacy Policy

We at Snow Supermarket are committed to protecting your privacy on-line.

We appreciate that you do not want the personal information you provide to us distributed indiscriminately and this policy explains how we collect information about you, what we do with it and what controls you have. 

Who we are?

This website is owned by Snow Business Ltd and the data controller is also Snow Business Ltd. The data controller is responsible for and controls the processing of your personal data in accordance with GDPR legislation regarding to Data protection.  We are registered with the Information Commissioner’s Office and our registration number is ZA077575

How we use your Data and your controls.

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment. 

This is collected via you placing an order online or by calling us and placing an offline order where we take the relevant personal details needed to process your order.

All details are retained on our eCommerce site in line with our retention policy, this console has secure and limited access. Your order details will be printed to enable us to process your order and create a delivery note / invoice for despatch, this will be enclosed with your order.

Your personal information is not disclosed to any third parties.

We do use cookies to improve your customer experience. you can find further details on how we use them here

We may also monitor who accesses our website, for example we may automatically collect access information about you such as: the type of internet browser you use; the website from which you have come to our website and your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. Such information enables us to assess and build a profile of our users. We use this information to improve the layout and/or content of the pages of our website and customise them for users. 

We may use your e-mail address to send you information about products or services that are the same as or, similar to, those that you have ordered from us and that we think you may find useful. We will do so only if you have specifically consented to being contacted for these purposes by subscribing to our newsletter.

At any stage you have the right to ask us to stop using your personal data for direct marketing purposes by selecting the 'unsubscribe' link at the bottom of email messages or you can contact us anytime via a subject access request to:-

·         Request information that Snow Business has about you

·         Correct any information that Snow Business has about you

·         Delete information that Snow Business has about you

Right of access requests can be made in writing via email to our data monitor datarequest@snowbusiness.com where we will provide a Subject Access Request form or you can download one here.